Open Letter to SEtag:www.bli.com.ar,2007-10-11:/openletter//192007-10-17T19:04:15ZMovable Type Publishing Platform 4.01Dissatisfied Sony Ericsson customers speak out: Slashdot-Firehosetag:www.bli.com.ar,2007:/openletter//19.842007-10-17T18:56:24Z2007-10-17T19:04:15Znow's your chance to get this story to the front pages !got to "http://slashdot.org/firehose.pl" - search for "Sony Ericsson" and click the + sign! "Fed up with buggy firmware, poor customer support and virtually no communication whatsoever from the company...OpenLetternow's your chance to get this story to the front pages !
"Fed up with buggy firmware, poor
customer support and virtually no communication whatsoever from the
company who sold them a less than satisfactory flagship product a
year ago, UIQ 3 smartphone users have submitted an Open
Letter to the new CEO of Sony Ericsson.
As he has expressed an interest in
customer relations, this letter is an attempt by the SE smartphone
user base to reach out to an interested and receptive audience at the
company's UK Headquarters. Raising concerns about the company's
perceived lack of interest both in fully supporting this line of
devices, and in communicating with its users, the letter may well be
the last attempt this sorely-tried user base (whose numbers have
shrunk considerably since the poorly-planned launch of the P990i)
makes to draw Sony Ericssons attention to these issues, before other
manufacturer's offerings draw them away.
Having saddled a huge swathe of their
smartphone user base with a 'flagship device' for which no more
firmware support is forthcoming, Sony Ericsson then released the P1i,
with specs making up in part for the shortcomings of the P990i.
However the company made no conciliatory gesture whatever to the
irate customers who had spent a small fortune on the P990i, and were
presumably expected to obligingly cough up again for the pleasure of
owning a device that might actually perform as advertised.
If you've been a part of the UIQ 3
debacle this past year, read on....
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Dissatisfied Sony Ericsson smartphone customers speak out: Diggtag:www.bli.com.ar,2007:/openletter//19.832007-10-17T18:46:16Z2007-10-17T19:03:01ZFed up with buggy firmware, poor customer support and virtually no communication whatsoever from the company who sold them a less than satisfactory flagship product a year ago, UIQ 3 smartphone users have submitted an Open Letter to the new...OpenLetter now's your chance to get this story to the front pages ! Digg it !
read more | digg story]]>
Open Letter at UIQ Blog @ i-Symbian.Comtag:www.bli.com.ar,2007:/openletter//19.822007-10-14T23:08:52Z2007-10-14T23:11:21ZAn Open Letter to Sony Ericsson...OpenLetter
An Open Letter to Sony Ericsson ]]>
Open Letter at SE CENTRALtag:www.bli.com.ar,2007:/openletter//19.812007-10-14T23:06:07Z2007-10-14T23:08:24ZOur Letter at The Singapore Sony Ericsson User Group...OpenLetter
Our Letter at The Singapore Sony Ericsson User Group ]]>
Open Letter at SE developer world forumtag:www.bli.com.ar,2007:/openletter//19.802007-10-14T22:51:03Z2007-10-14T22:55:32Z Are you happy with SE's treatment? Open Letter to the new CEORemember how SE said their flagship P990 would let the user leave your PC behind while travelling, yet access everything you need for effective communication? And of course...OpenLetter Remember how SE said their flagship P990 would let the user leave your PC behind while travelling, yet access everything you need for effective communication? And of course you know they decided in July to freeze
the P990, W950 and M600 firmware versions at this point [because] the
firmware releases meet the requirements of bug fixes even in the face of publicized p990i and m600i bug-lists.
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Open Letter at The Unofficial Sony Ericsson Blogtag:www.bli.com.ar,2007:/openletter//19.792007-10-14T19:27:57Z2007-10-14T19:32:05ZOpen Letter to SE's new CEOThank you Michell!...OpenLetter
Open Letter to SE's new CEO
Thank you Michell! ]]>
Open Letter at Planete SEtag:www.bli.com.ar,2007:/openletter//19.782007-10-12T10:52:55Z2007-10-12T12:27:51ZLettre ouverte a SonyEricsson, En anglais, pour ceux qui comprennent...OpenLetterLettre ouverte a SonyEricsson, En anglais, pour ceux qui comprennent ]]>
Open Letter at ESATOtag:www.bli.com.ar,2007:/openletter//19.772007-10-12T10:06:09Z2007-10-12T12:28:53ZAre you happy with SE's treatment? Open Letter to the new CEOP990. Is SE listening?...OpenLetter
Are you happy with SE's treatment? Open Letter to the new CEO
P990. Is SE listening? ]]>
Open Letter at The UIQ Evangelisttag:www.bli.com.ar,2007:/openletter//19.762007-10-12T09:44:16Z2007-10-12T12:30:34ZOur Open Letter is at The UIQ Evangelist!Asri al-Baker said:" I fully support this initiative for a couple of reasons. Among them :1. I bought ALL my Symbian smartphones since the P800 up till P990 using my hard-earned money. 2....OpenLetter
The UIQ Evangelist!
Asri al-Baker said:
" I fully support this initiative for a couple of reasons. Among them : 1. I bought ALL my Symbian smartphones since the P800 up till P990 using my hard-earned money. 2. Sony Ericsson in my country NEVER bothered to ask me for review unit or invite me for a dinner 3. When I went to Sony Ericsson service centres for repairs, I was always been ridiculed.
The staff complaining and mumbling in front of me saying I installed
too many softwares inside my SE smartphones. I should not do that next
time because it would damage the device. DUH! My money pays their
salary so what! "
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Open letter at Diggtag:www.bli.com.ar,2007:/openletter//19.742007-10-11T21:21:03Z2007-10-12T12:31:44ZThe story has already been put on "Digg". Unhappy with SonyEricsson's treatment Open Letter to the new CEO Now it needs to be digged heavily within a short time to make it to the front page. digg it!!...OpenLetterThe story has already been put on "Digg".
Unhappy with SonyEricsson's treatment Open Letter to the new CEO
Now it needs to be digged heavily within a short time to make it to the front page.
digg it!!]]>
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